Bill Needed To Get Performance Management Sorted Out
Bill owned a company that was over twenty years old and his hard work had been paying off well in recent years, however, it was taking a toll on him. He was finding himself increasingly stretched with his steadily growing staff.
Bill had been noticing more and more that there was a fair amount of overlap and confusion with what a number of his staff were doing. It became increasingly clear what had to be done. He had to better manage employees’ expectations by getting Job Descriptions and KPI’s in place, and he needed an effective Performance Management Program that made sense and he could easily use.
How We Helped
antero HR was brought in, and following discussions it was agreed the best way to get the outcomes he needed was to individually meet with each staff member, and to undertake Job Analyses and develop up to date Job Descriptions. Working on-site antero HR met with each individual staff member and conducted a thorough Job Analysis, and then worked up Job Descriptions and identified the Key Results Areas each staff had to achieve to fulfil their role and to support Bills’ business objectives. More specific Key Performance Indicators that both he and his staff agreed on were then put in place. After Bill received, and then shared with his staff the information that provided them with greater job clarity, he used antero HR to reinforce his business objectives with a Team Building Workshop before having his old Performance Management Program refined. It was designed to be more effective and easier to administer, particularly after antero HR trained both the leaders and the staff how they could both mutually benefit from the program.